If you provide tech support, you can now use the new Remove Desktop feature on Google+ to connect with your customers.

How frustrating is it when you’re trying to fix a tech problem for a customer over the phone? Now, Google has made it a little easier. In my opinion, the Hangouts feature is by far the best thing about Google+, and earlier last month, Hangouts got even better with Google introducing a remote desktop feature. If you have a business where you provide any kind of tech support, you can now do so easily on Google+.

If you want to increase your daily productivity, you can do so by learning Google. Subscribe to a course from Google itself and learn how.

We use Google everyday for all sorts of things. We search for confusing terms, we look up restaurants for places to dine, we even use Google to find out more about our business competitors. Google is everywhere and presumably, everyone knows how to use it –right?

Not so fast…

The fourth amendment of the U.S constitution protects citizens against unreasonable searches and seizure. The famous Roy Olmstead case of 1928 used this amendment in its defense when Olmstead was charged with a crime using evidence collected from phone tapping. Although the Supreme Court denied the defense, it gave way to a heated privacy debate that continues today.

Silicon Valley tech girls are getting major recognition and I’m not referring to only the media. Fashion designers have also taken notice, inviting many tech heavyweights to VIP fashion events, including front row seating at Fashion Week. 

Back in 2004 when Google went public, Microsoft felt the sting of a younger competitor. Now Google itself is feeling that sting, facing competition from Facebook. Among the social network’s efforts to lure users from Google, Facebook is now pushing it’s @facebook.com email platform (a major play against Gmail, if you ask me). I noticed today, a quietly rolled out Facebook feature which lets Facebook users forward their Facebook messages. You can forward those messages to other Facebook users, but more importantly, you can forward them to any outside email address. And who is the return address? Your @facbook.com default email, of course. 

Mobile web is the future of internet browsing. With HTML5 support for mobile web, there’s no doubt it’ll be easier to access the internet using a mobile device. 

We all have loved ones whom we care about and want always to remain safe. Unfortunately, women in particular, continuously face situations that compromise their safety and are potentially dangerous (e.g., when living far from home, leaving work late at night, going on blind-dates, meeting friends at a bar or walking to their car or home alone, to name a few). In such cases, it is not easy to get help when and where it is needed.

I wrote last week about life without the internet and what it would be like if it were to go down for 24 hours.  In an ironic twist, the FBI warns of a real malware threat that may result in widespread Internet outages this coming Monday, July 9th. 

Tech pundits proclaim the ‘death of email’ as email usage continues to decline. Facebook changes email on timelines. Does it want to be your email provider too?

Nokia’s implosion results in 10,000 layoffs.  BlackBerry is also teetering; is RIM following suit?  Path, a new social networking platform, gains traction –Facebook may have a problem. And is GigaOM up for sale?

Read on to see the stories making headline news on the tech scene this week!